REFUND POLICY

Last Updated: April 16, 2026

This Refund Policy applies to all services provided by MM Tree Service (“Company,” “we,” “our,” or “us”).

1. PAYMENT TERMS

Payment is due in full upon completion of the job unless otherwise agreed in writing prior to service.

By submitting payment, the customer confirms that the work has been completed and accepted.

2. NO REFUNDS AFTER PAYMENT

All payments are final once received.

No refunds will be issued after payment has been made, except in cases where a refund is explicitly approved by MM Tree Service at its sole discretion.

3. PRE-PAYMENT DISPUTES OR CONCERNS

Any concerns regarding the quality or scope of work must be raised before payment is made.

Once payment is completed, the customer acknowledges acceptance of the completed work.

4. DAMAGE CLAIMS

Any claims of property damage must be:

• Reported immediately upon discovery

• Submitted before the service team leaves the property when possible

All damage claims will be reviewed on a case-by-case basis.

MM Tree Service is not responsible for:

• Pre-existing property conditions

• Hidden or undisclosed hazards

• Underground utilities, irrigation systems, or structural weaknesses not properly identified by the customer

• Issues not reported immediately at the time of service

5. WEATHER, DELAYS, AND PARTIAL WORK

If work is delayed or interrupted due to weather, safety concerns, or unforeseen circumstances:

• The job will be rescheduled to complete the remaining work

• Payment will only be collected once the job is fully completed

• No partial refunds will be issued for delays outside of our control

6. FINAL DECISION AUTHORITY

All refund decisions are made solely at the discretion of MM Tree Service.

We reserve the right to deny any refund request that does not meet the conditions outlined in this policy.

7. CONTACT

Email: huntermanley@mmtreeservicemn.com
Phone: 612-463-9091